Unsurprisingly, I’ve learned the most (and the fastest) when I’ve been uncomfortable. But that’s the fun of it all, isn’t it?
Read MoreI’ve sat through exec team meetings every week for the last 4 years. Some good, most okay, some downright bad. The better meetings all happened to include a meeting leader focused on making the most out of the time. The worst? They relied on the group to figure it out on the fly.
Read MoreHere’s how I approached my job search, and found my dream job, without knowing exactly what I wanted.
Read MoreIn an ever-increasingly complex business world, leaders cannot disappear for weeks at a time to pursue a flow state at an ashram. While a thorough rest and recharge are always helpful, it’s more realistic to look for ways to trigger a flow state that simultaneously drive results in your business.
Read MoreAfter reading The Verge's article, relief that I wasn't Steph's Chief of Staff quickly turned into fascination. I couldn't stop thinking about all the ways an experienced Chief of Staff could have helped the Away team and, perhaps, saved Steph from her demise.
Read MoreImagine getting to be the first Chief of Staff at a company. You get to define the role for the company and for the entire team, CXOs included. I’ve gotten the chance to do this and while it’s not easy, it’s immensely satisfying work for the right personality.
Read MoreA reader asked me how I keep track of connections, especially with fellow Chiefs of Staff and other new people I encounter on a regular basis. I just so happened to have recently implemented a whole new system!
Read MoreLet’s talk about why Bed Bath & Beyond needs to figure out what they’re going to be great at, choose what they’re going to be bad at, and own that decision unapologetically.
Read MoreMeetings that used to be impromptu now require planning, and a room, and remembering all the proper attendees, and omg why can’t I find a time that works for everyone?!
So where can we start? Consistent vocabulary.
Read MoreIt’s a phrase I use to define all the well-run, inspiring organizations that make the world a better place. They do so not by being the biggest, the best, or the most well known. Instead, they deliver flawless experiences, reliable service, or must-have products.
Read MoreWhile she’s not a Chief of Staff, her approach to an unconventional (and seemingly meandering) career is an inspiration for curious generalists like Chiefs of Staff.
Read MoreI know, you’re not POTUS. Nor are you a decorated General. But, the Chief of Staff role has expanded into the private sector. The early adopters of this new role are quietly reaping the results. It's an edge for the modern executive. Couldn't you use an edge?
Read MoreTake a page from Chik-fil-a and hire the nicest people possible, then train them on your well-worn playbook. Prioritize smiles and patience over technical expertise for your frontline team.
Read MoreTullman uses the crutch of annual budget planning to kickstart this idea, encouraging leaders to be ruthless about how they allocate their resources and to reward only those projects, departments, and individuals that make an outsized impact on the bottom line.
Read MoreYes, the bow really does matter.
Read MoreI’m guessing that we’ll see more of this type of consolidation in the luxury business as brands with commoditized core products (clothing and accessories) seek to refresh their exclusive status.
Read MoreInspired by David Cummings, here’s a list of my strengths AND weaknesses
Read MoreYou are the average of the five people with whom you spend the most time
Read MoreHere’s a little know secret: the muck rises to the top.
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