Radical candor is really, really uncomfortable.
Read MoreI posit that a reluctant boss is likely in the role for all the right reasons. They’ve been encouraged (pushed) to take the job based on their performance, rather than their personal relationships or personality.
Read MoreThe article is an inspiration for anyone who’s been responsible for business operations large or small.
Read MoreThe system isn’t ideal, and I still need swaths of time to do thinking-intensive work, but I’ve learned to appreciate capitalizing on these micro pockets of time so that when a free hour comes along, I can jump right into the task that needs an hour, rather than catching up on tiny tasks.
Read MoreJust as this blog is intended to help me revisit, synthesize, and ultimately comprehends the inputs in the world around me, I find my weekend reflection routine to be a critical part of how I how myself accountable and level up from week to week.
Read MoreWhen was the last time you worked with your team to train them (or retrain them) to listen.
Read MoreOn another occasion, it was my responsibility to terminate an employee who called in before his shift to share offensive, drunken feedback with me.
Read MoreCan the Targets of the world still surprise and delight their customers? Absolutely.
Read MoreAbsorb, reflect, uniquely articulate. That is how I turn disparate experiences into tools in my toolkit.
Read MoreI’ve served as a CoS twice, in two different companies, and under three CEOs. I suppose somewhere in the CoS world I earned a special Girl Scout-style badge for having transitioned CEOs as a CoS.
Read MoreCorporate America spends some absurdly large sum of money every single year trying to engage knowledge workers and remind them about the importance of the customer. Lisa and team provide three simple lessons.
Read MoreWhat did I learn about myself in 2018 and how will it impact my strategy in 2019?
Read MoreHave you been fortunate to work for someone who taught you how to step up when times get tough?
Read More
We talk about organizational hierarchy in abstractions; your team, your direct report, your employee. What we're actually saying is that "you have people and you are responsible for the output of those people."
Read More
Lessons for all of us, even if we're not about to pitch (phew!)
Read More
I firmly believe that you must have a system. Not an app, not a tendency, but a system.
Read More
Sadly, there is no playbook. Fortunately, there is no playbook!
Read More
"What separates the successful from the unsuccessful are the expectations that they had for their own lives. Yet the message of the right is increasingly: It’s not your fault that you’re a loser; it’s the government’s fault."
Read More
"If someone else was more passionate... how would she not be better qualified to be CEO?"
Read More
I appreciate that my initial exposure to science was inextricably linked to the scientific method. It’s burned into my brain. It has become extraordinarily helpful as an approachable, well-documented thought framework for my team.
Read More